비지니스 이메일_6차_Making an Inquiry

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1. Basic

• To Ask for information
   어떤 정보를 알려달라거나 공유해달라고 부탁 할 때
• To ask for help
  상대에게 도움을 요청할 때 (좀 더 주의 필요)

2. The Structure (REC)

• Reference: Information that the recipient should know 
  이메일을 보내는 목적, 이유, 배경 설명
• Expectation: What you want them to do
  상대에게 내가 바라는 것 설명
• Showing gratitude
  공손하게 마무리

3. Useful expression: Reference

• I'm writing/e-mailing you to

예문1 I am writing you to inform you of how disappointed I am with your product.

• I am writing you about/regarding

예문2 I am writing you regarding an opportunity to join your department

• I am writing in response to

예문3 Hello, I am writing in response to a cancelled flight

4. Useful expression: Closing

• Thank you for your time/help/consideration
• I look forward to hearing from you soon
• Please let me know if you have any questions
• Please feel free to contact me if you need more information

예문4 Hi Sandy, I am writing about the conference on Thursday. (Reference) Can you please send me the latest version of the agenda before the end of the day? (Expectation) My team wants to check if everything is okay. Thank you for your help(Closing)

예문5 Dear Amy, I have been reading your blog post and notice that you have tons of great and insightful writing about branding. I am very interested in raising awareness about my own brand. And I have been wondering if your ideas and suggestions would make sense for my business as well. So, if you don't mind, would it be possible for me to send you a couple of questions by e-mail? I appreciate your time. Best regards, Park

5. What if fear

• What if my higher-ups think I lack capacity for my job?
  Let the know you did your research

예문6 Hi sam,  Can you teach me how to updated client records with the new program? I read the tutorial, but I couldn't find anything on creating a new account.

• What if they become tired of my repeated requests for help?
  Express them your gratitude for their help.

예문7 Hi Sammy, I was so grateful for your help last time. Thanks to you, I was able to complete the project before the deadline. I would love to treat you for lunch when you are free.

• What if they say no?
  Choose the right time to ask for a favor