1. 이메일의 구조
- 이메일 받을 사람 주소
- 이메일 제목
- 본문: 인사, 존칭, 본론, 결론, Sign off
2. Greeting (인사말)
- Hello/Hi (Name), Dear (Name), (Name)
- 이름을 쓸 때 스펠링 반드시 확인
- 👎Dear Sir or Madam, To Whom It May Concern, Misspelled 지양
- 수신인 미리 파악
- 상대의 이름을 모른다면!?
구직자: Dear Hiring Manager, 구매부서: Dear purchasing manager
3. Pleasantry (안부, 시작)
- I hope all is well.
- I hope all is well since we last talked.
- Happy new year to you and your team.
| 예문1. Hello Amy, I hope this message finds you well. Happy new year to you and your team. |
- 이미 몇 번 이메일을 주고 받은 경우
Thank you for your response/reply.
Thank you for your quick response.
4. Purpose of your E-mail (이메일 목적)
- I wanted to know what you think about ABC project
- I have an update on ABC project
- I have some news that you will be interested in.
| 예문2 I wanted to give you an update on ABC. Project and see if you were available to catch up with Amy on Monday. |
| 예문3 The purpose of this e-mail is follow up on the conversation we had last Wednesday. We had discussed the ABC project and I just wanted to add some insight from what I recently learned. |
5. E-mail body 이메일 본문 (SIC)
- Situation: 이메일을 쓰게 된 상황
| 예문4 I have received the report back from Amy, and I need you to look over it Please don't spend too much time on it. Just check the figures and make sure the portions that relate to your team are correct. I need it back by(돌려주세요) 10 am tomorrow |
- Impact: 현재의 상황이나 사안의 어떤 영향
| 예문5 Today, my boss is coming down hard on me to get it done, and your section is the last piece that we need. I am sorry for the short timeframe, but can you please finish yours and get it to me by the end of the day? |
- Call to Action: 내가 상대에게 기대하는 행동
| 예문6 Please contact Sean on this issue at (TIME). Can you please send this progress report to Mr.Lee today? Please start working on this as soon as possible, and let's catch up on Friday at lunch to see how things are progressing. |
- 일의 전개에 순서가 중요한 경우는? Listing
- 기억해야 할 내용이 산발적으로 많은 경우는? bullet point 처리로 내용 정리, 명확하게 의도 전달
| 예제7 Do some research on our three major competitors and categorize their strategic moves. Include your result in a 5-page report and send it to me by Wednesday |
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